Technology Solution Map
Foster a Connected Workforce with Dynamic Communication Tools
Cybersecurity
IDENTIFY
- Virtual CISO
- Vulnerability Assess.
- Penetration Test
- Government Risk Compliance
- Security Awareness Training
PROTECT
- Managed Firewall
- Web App Security
- Email Security
- Endpoint Protection
- Managed Cloud FW
- Data Loss Prevention
- Zero-Trust Framework
- PatchMgmt
- Identity & AccessMgmt
DETECT
- Log Mgmt (SIEM)
- Machine Learning
- Intrusion Detection
- Intrusion Prevention
- SOC as a Service
DETECT
- Log Mgmt (SIEM)
- Machine Learning
- Intrusion Detection
- Intrusion Prevention
- SOC as a Service
AI
- Attack Identification
- Rapid Response
- Social Engineering Detection
- Biometrics Auth. Systems
Mobility
CORE PRODUCTS
- Handsets/Phones
- Tablets
- eSim
- MultiSim
WIRELESS NETWORK
- LTE/4G/5G Connectivity
- Device Usage Mgmt
- Application Filtering
- Detailed Reporting
- Distributed Antenna Service (DAS)
- Satellite
- Fixed Wireless
- Private LTE/4G/5G
- POTS replacement over cellular
MANAGED MOBILITY
- MDaaS
- Staging/Kitting
- Helpdesk
- Break/Fix
- MDM
- Plan Optimization
- RMA
AI
- Performance & Billing Optimization
Customer Experience
CONTACT CENTER
- Automatic Call Distribution (ACD)
- APIs & SDKs
- Branded Caller ID
- Call and Screen Recording
- CRM/ERP Integrations
- Dialers (Preview, Power, Predictive)
- Inbound/Outbound/ Blended
- Interactive Voice Response (IVR)
- Omnichannel & DigitalEngagement
- Voice, Email, Chat, Mobile
- Social, SMS/Text, Video
- Reporting, Analytics & BI
- Self-Service
- UC Integrations
BUSINESS PROCESS OUTSOURCING
COMPLIANCE CONSULTING & IMPLEMENTATION
CRM INTEGRATORS & LICENSES
ROBOTIC PROCESS AUTOMATION (RPA)
EMPLOYEE ENGAGEMENT
- Gamification
- WorkforceMgmt
- WorkforceOptimization
UCaaS
- Voice and VideoCalling
- Call forwarding
- Voicemail
- Caller ID
- Messaging and Chat
- Conferencing
- Collaboration Tools
- Presence
- Mobile Access
- Integrations (CRM,etc)
- CPaaS
PREMISES SYSTEMS
- Prem as-a-Service
- SIP Trunks
AI
- Prem as-a-Service
- SIP Trunks
Cloud & Managed Services
CONTACT CENTER
- Data Fabrics
- Public Cloud Connections
- AWS Direct Connects
- AURE Express Routes
- Oracle FastConnects
- CDN
- SaaS Platforms
INFRASTRUCTURE
- Data Center & Cloud
- Public Cloud
- AWS
- AZURE
- GCP
- Oracle Fusion
- SAP HANA
- Private Cloud
- Hybrid & Multi Cloud
- IaaS
- PaaS
- Bare Metal
- DRaaS
- BUaaS
- Data Center Colocation
STORAGE
- Cloud Based Storage
- Object
- File Block
LICENSE & APPLICATION
- Software License Mgmt.
- ERP Mgmt.
-
Software License Optimization
-
Software License
MANAGED & PRO SERVICES
- Helpdesk as a Service
- ITO – IT Outsourcing
- Cloud Migration
- Application Mgmt. (ERP, CRM, etc.)
AI
- Application Optimization
- Robotics Processing Automation
- Data Lakehouse
- Load balancing Predictive Analytics
- LLMaaS
Advanced Networking
SASE
- Network optimization and security
-
CASB
SD WAN
-
Auto-Failover
- Intelligent Routing
-
VNF (Virtual Network)
-
Firewall
-
Application Aware
CONNECTIVITY
-
Broadband/Coax
-
Dedicated Fiber
-
WISP / Microwave
-
4G/5G Internet
-
Satellite Internet
-
Aggregation
MANAGED WIFI
- Internal Network
- Guest Network
SECURITY
- Firewall (Prem /Web)
- Endpoint Security
- Network Security Assessment
- Zero Trust
NETWORK MANAGEMENT
- Monitoring & Mgmt
AI
- AI Ops
- Performance and Billing Optimization
IOT
ANSWERING SVCS
- Ruby Receptionist
MARKETING SVCS
-
Email Drip
-
Website design
-
Content creation
EXPENSE MGMT
- Wireline
- Mobility
PHYSICAL SECURITY
- Video Surveillance
- Access Cards
IOT
SENSORS
- Temperature
- Pressure
- Soil
- Moisture/content
PHYSICAL SECURITY
- Cameras
- Access Control
- Video Analytics
ENERGY
- Electric
- Gas
- Solar
- EV Chargers
VERTICAL-SPECIFIC
- Smart City
- Agriculture
- Manufacturing
- Logistics
- Hospitality
REPORTING
- Geo-Fence
- Detailed Use
- Velocity / Acceleration
ENERGY
- Electric
- Gas
- Solar
- EV Chargers
AI
- Computer Vision
- Telematics
- IoT Data Analysis
Every Business Has Different Unified Communication Needs
VoiceSky- UC Essential
Experience essential business communications with UC Standard.
VoiceSky- UC Mobility
Unlock the full potential of your workforce with UC Mobility.
VoiceSky- UC Complete
Transform your video and collaboration experience with UC Complete
Discover the ease of voice integration with Unified Communication Teams
With UC Teams, employees can easily make and receive phone calls directly within their Microsoft Teams environment, from anywhere, anytime.
Easy Device Integration
Flexibility to integrate new devices or optimize your existing phone system with Teams.
Enhance Teams Calling
Experience the same familiar voice features you're used to, now seamlessly integrated into your Teams environment.
VoiceSkyCom Support
With VoiceSkyCom as your partner, you can trust that we'll be there to assist you with any UC Teams issues and find effective solutions.
Flexibility & Mobility
Seamlessly take calls on your Teams-enabled device, whether you're at your desk, home, or on the go.
Looking for additional features? We've got you covered.
Elevate your UC solution with complementary resources to empower your business connectivity.
Call Center
Our UC-Standard Call Center solution empowers businesses to meet rising customer expectations with essential features like:
- Connectivity for Remote Locations
- Quick Deployment
- Failover for Business Continuity
CRM Integration
Streamlined Integration capabilities seamlessly connect various databases to deliver personalized customer experiences. Integrate systems like:
- Salesforce
- Microsoft Dynamics 365
- Zoho
Contact Center
VoiceSkyComm's Cloud Contact Center solution optimizes customer service operations and streamlines workflows, offering benefits such as:
- Enhanced Security
- Real Time Analytics
- Flexible Customization
Call Recording
VoiceSkyCom's Call Recording solution enables businesses to effectively monitor calls for compliance and insights, including:
- Live Insights Dashboard
- Advanced Call Search Functionality
- Detailed Reporting Suite
Max US SMS
MaX UC SMS offers secure, work-related messaging on mobile devices, keeping personal information private. Enjoy features like:
- SMS/Text for Work on Mobile
- Unlimited Inbound Texts
- Usage Tracking
VOP - Voice Operator Panel
The Voice Operator Panel empowers users to use softphones for business, enhancing call flexibility. Benefit from features like:
- Streamlined Call Management
- Live Call Center Insights
- Monitor Call Center Operations
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